Support Board
Date/Time: Tue, 24 Dec 2024 16:21:31 +0000
Post From: Cannot login since sunday GMT
| [2015-11-02 10:54:11] |
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This is the problem: "CQG WebAPI | Market data logon unsuccessful. Server message: Trader is not enabled to use SierraChartData. Please contact your FCM. | 2015-11-02 You need to contact your broker/trading service about this message. They need to resolve it on their side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |