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Date/Time: Tue, 24 Dec 2024 16:18:10 +0000



Post From: Constant Disconnects with SC Market Stats and TT Fix

[2015-10-28 17:33:03]
Sierra Chart Engineering - Posts: 104368
The only reason this would trigger a recalculation is when a chart is referencing another chart. Is that the case? Also, this happens because historical data is being downloaded upon the connection to the server.

Regarding this:

TT FIX Trading socket (152) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2015-10-28 09:31:36

This is due to an Internet connectivity problem. Have your broker give you a different IP address for another server if they have one available. Otherwise, use a different Internet connection.

It is a definitely essential for you to try a different Internet connection as part of troubleshooting this process. Also check all of your computer networking hardware. Try replacing any routers, switches and network adapters. And also try a different computer. All of this is part of the troubleshooting process.

We also maintain a connection to TT FIX through AMP and do not see these disconnections.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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Date Time Of Last Edit: 2015-10-28 17:36:36