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Date/Time: Tue, 24 Dec 2024 02:32:02 +0000



Post From: cannot log on for trial

[2015-10-16 19:15:02]
Sierra Chart Engineering - Posts: 104368
Please understand this is a Rithmic issue.

Your experience is very extremely common. There is not a day that goes by, where someone does not have trouble connecting to Rithmic because of these restrictions. We can do 0% about it and we will not get involved in it because we can do nothing about it.

Just expect when you are connecting with a Rithmic demo account, that it is not likely to work. At least we are honest with you and tell you it is not going to work.

The best solution to use a different trading platform service other than Rithmic.

We are tired of these kinds of problems and these kind of problems are extremely common.

Have a look at the list of brokers here:
https://www.sierrachart.com/index.php?page=doc/links.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-10-17 08:56:24