Support Board
Date/Time: Mon, 23 Dec 2024 19:41:23 +0000
Post From: Problem getting updated data onto my charts
| [2015-10-09 07:33:16] |
| User333666 - Posts: 4 |
|
Hi, I cant seem to get data to show on my charts past the 2015-09-23 point (see attached). I have tried downloading and installing the latest version. Although installing okay it still does not update the chart, I have also closed and re-opened the chart with no difference. On the intraday data editor i can see the problem date, but if I delete the date and time then click "delete and download data from current position to end" it just re-adds the date 2015-09-23. When I restart Sierra, it appears that the data download is upto date in the message log: HD Request # 5 | Intraday download COMPLETE for XG#. Completion time: 0s. Unique request ID: 4 | 2015-10-09 08:20:43 Removed historical data download ID 4 | 2015-10-09 08:20:43 Real-time Intraday chart data file updates started for XG# | 2015-10-09 08:20:43 Could someone assist please as currently it's unusable? Thanks |
 2015-10-09_08h22_42.png / V - Attached On 2015-10-09 07:25:26 UTC - Size: 49.07 KB - 277 views |