Support Board

Date/Time: Mon, 16 Sep 2024 19:51:11 +0000

Post From: Error issues

[2015-09-22 18:58:11] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
In order to investigate the problem relating to this order message from CQG: "Cannot process order (error code 60). Please contact CQG if the problem persists." CQG requires the FIX log. Do you have Global Settings >> Data/Trade Service Settings >> Enable FIX Logging enabled? If so, then you will have the FIX log that CQG requires. Otherwise, we will need to wait until it happens again. So in this case, make sure the option is enabled. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing