Support Board
Date/Time: Mon, 23 Dec 2024 12:54:40 +0000
Post From: Error issues
| [2015-09-22 18:58:11] |
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In order to investigate the problem relating to this order message from CQG: "Cannot process order (error code 60). Please contact CQG if the problem persists." CQG requires the FIX log. Do you have Global Settings >> Data/Trade Service Settings >> Enable FIX Logging enabled? If so, then you will have the FIX log that CQG requires. Otherwise, we will need to wait until it happens again. So in this case, make sure the option is enabled. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |