Support Board
Date/Time: Mon, 23 Dec 2024 13:05:04 +0000
Post From: DTC Server protocol version: 6. Client protocol version: 7. There is a protocol mismatch!
| [2015-09-22 17:38:44] |
| |
|
The real reason for the Message Log to open is this: HD Request # 5 | Error downloading historical Intraday data for AAPL. Historical data logon error: Serving data is disabled | 2015-09-22 07:52:25 * Update Sierra Chart to the latest prerelease by following the instructions here: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate The protocol version mismatch error is not relevant. It is informational and does not cause any problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |