Support Board
Date/Time: Mon, 23 Dec 2024 08:24:27 +0000
Post From: delay every day
[2015-09-08 18:46:18] |
Sierra Chart Engineering - Posts: 104368 |
Did you notice any delay at the 9:30 AM US Eastern time open for the US stock data from the Sierra Chart Exchange Data Feed today? We did notice a 2 second delay at the open. This was due to a large amount of message processing from about 35,000 messages that came in at the open, which caused the lag. This kind of problem can be resolved by us. We will see what can be done. We will monitor a couple more times and see if we notice this again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |