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Date/Time: Mon, 23 Dec 2024 02:15:56 +0000



Post From: Data during 1st September 2015

[2015-09-03 08:50:07]
Sierra Chart Engineering - Posts: 104368
The data feed is not refundable. If canceled it will expire at the end of the month. We can refund the remaining Additional Services Balance.

In the event of a problem you can also switch to the Interactive Brokers data feed by disabling Global Settings >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing