Support Board
Date/Time: Mon, 23 Dec 2024 03:32:10 +0000
Post From: delayed order fills
| [2015-08-31 17:26:26] |
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We need to understand this problem better. Go to the Trade >> Trade Activity Log. Follow the instructions here to view the order fills: https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#ViewingHistoricalTA Is there an incorrect Date-Time, for one of the fills that you see is delayed? Does that Date-Time not match the chart? In the instructions is posibility to not use computer clock as a time stamp by unchecking the time stamp setting under DATA/ TRADE SERVICE SETTINGS - but i cannot see such a possibility under the menu.
This does not apply for order fills.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |