Support Board
Date/Time: Sun, 22 Dec 2024 22:19:21 +0000
Post From: Issue Connecting to Data Feed -- "Waiting to Connect"
| [2015-08-25 02:10:50] |
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This is the relevant error message: Socket (35) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-08-24 16:28:18
There can be two possibilities. It can be a firewall on your computer, other than the Windows firewall, which is blocking the connection. For more information about that refer to: http://www.sierrachart.com/index.php?page=doc/TransAct.php#BridgeConnectionError Or it could be that this TransAct program is being blocked by security software on your computer: TransAct Trading | Starting server: C:\SierraChart\SierraChartTransActMA\Transact\TransactToSierraBridge.exe We recommend disabling any security software on your computer temporarily to see if it is causing the problem. Most likely it is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-08-25 02:12:22
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