Support Board
Date/Time: Sun, 22 Dec 2024 16:28:51 +0000
Post From: CTS data feed issue for TF
| [2015-08-13 19:17:58] |
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The answer is still the same. Contact your broker/trading service about this. Tell them to authorize your account for ICE US. We have no ability to solve this ourselves. Also the information in the Message Log that you sent, was not helpful because you had cleared the log so the relevant information was no longer present. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |