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Date/Time: Sun, 22 Dec 2024 11:48:08 +0000



Post From: Same subscription on home and office system, but different feed?!?!

[2015-08-07 04:36:18]
Sierra Chart Engineering - Posts: 104368
The first two images in the first post do not meet our requirements.

Please refer to the information here for the kind of chart we need to see:
https://www.sierrachart.com/index.php?page=PostingInformation.php#Image

Would be best, that you pick out a single bar and describe numerically what the differences are.

The other thing we need to know is the time zone of those charts.

Nevermind:

You are comparing a Sierra Chart chart, to a chart from another source or program. We cannot help with these kind of comparisons because we do not know how that other chart is constructed.

Understand how the prices are determined in the chart for the FXCM Forex data feed:
Sierra Chart Real Time and Historical Forex and CFD Data Service: Forex/CFD Market Data and Data Recording Modes

In our experience FXCM does not have one single data feed and there are variations between them. The data feed can also have been lagging from FXCM for reasons which are not in our control.

Understand the timestamps of bars is the bar starting time which is also explained in section we linked to above.

There is not any more information we are able to provide.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-08-07 04:38:29