Support Board
Date/Time: Sun, 22 Dec 2024 10:22:35 +0000
Post From: Charts not downloading ,Working
| [2015-08-04 09:20:20] |
| User790282 - Posts: 11 |
|
Not sure what you mean by not the relevant entitlement. I have been trading off the OEC servers for the last 8 months using their platform (the white label programe FP Trader pro 3.5) with a paid subscription to real time Forex and Futures (CME)prices and as I type this am watching several different crosses. OEC tech support says that the account connection Maybe in setting up I have set something incorrectly. Software version: 1261 | 2015-08-04 19:17:34 Uses New Spreadsheets | 2015-08-04 19:17:34 Usage end date: 2015-12-14 | 2015-08-04 19:17:34 Enabled for: Advanced Features. | 2015-08-04 19:17:34 Enabled for: Sierra Chart Historical Data Service. | 2015-08-04 19:17:34 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-08-04 19:17:34 Active service: Open E Cry FIX | 2015-08-04 19:17:34 Time Zone: +10:00:00 (AEST+10AEDT+01,M10.1.0/02:00,M4.1.0/03:00) | 2015-08-04 19:17:34 2015-08-04 19:17:34 Local computer clock time | 2015-08-04 19:17:34 2015-08-04 09:17:34 GMT time | 2015-08-04 19:17:34 2015-08-04 19:17:34 Time zone adjusted time | 2015-08-04 19:17:34 Time difference to server time: 29 seconds. | 2015-08-04 19:17:34 Program path: C:\SierraChart\ | 2015-08-04 19:17:34 Data Files path: C:\SierraChart\Data\ | 2015-08-04 19:17:34 OS Version Number: 5.1 | 2015-08-04 19:17:34 Locale Information: C | 2015-08-04 19:17:34 Checking for new symbol settings for oec | 2015-08-04 19:17:34 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-08-04 19:17:34 HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-08-04 19:17:34 Symbol settings are up-to-date for oec | 2015-08-04 19:17:35 Open E Cry FIX | Connecting to trading server prod.openecry.com:9400. | 2015-08-04 19:17:40 OEC FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2015-08-04 19:17:40 OEC FIX Trading socket (2) | Connected. | 2015-08-04 19:17:40 OEC FIX Trading socket (2) | Starting SSL connection. | 2015-08-04 19:17:40 OEC FIX Trading socket (2) | SSL connection established. | 2015-08-04 19:17:42 OEC FIX Trading: Sending the Logon message. | 2015-08-04 19:17:42 OEC FIX Trading | Connected to trading server. | 2015-08-04 19:17:42 Open E Cry FIX | Connecting to market data server prod.openecry.com:9301. | 2015-08-04 19:17:42 OEC FAST Data socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2015-08-04 19:17:42 OEC FAST Data socket (3) | Connected. | 2015-08-04 19:17:42 OEC FAST Data: Sending the Hello message. | 2015-08-04 19:17:42 OEC FAST Data: Sending the Logon message. | 2015-08-04 19:17:43 Open E Cry FIX | Connected to the market data server. | 2015-08-04 19:17:43 Open E Cry FIX | Connected. | 2015-08-04 19:17:43 Open E Cry FIX: Received Trade Positions request acknowledgment message. Request Result: 2. Request Status: 1 | 2015-08-04 19:17:57 Open E Cry FIX: Received Trade Positions request acknowledgment message. Request Result: 2. Request Status: 1 | 2015-08-04 19:17:57 Open E Cry FIX | Starting real-time market data updates for: ESU5. ID: 1 | 2015-08-04 19:19:58 Intraday data recording state for symbol ESU5 is set to download pending. | 2015-08-04 19:19:58 HD Request # 2 | Downloading Intraday chart data for ESU5 to the file ESU5.scid. Service: oec | 2015-08-04 19:19:58 HD Request # 2 | Download start Date-Time: 2015-08-03 09:32:00.0 | 2015-08-04 19:19:58 HD Request # 2 | Using server: oec.sierracharts.com port 10149 | 2015-08-04 19:19:58 Socket (0) | Resolved address oec.sierracharts.com to IP 65.182.172.164 | 2015-08-04 19:19:58 Socket (4) | Connected. | 2015-08-04 19:19:58 HD Request # 2 | Sending historical data logon request message. | 2015-08-04 19:19:58 HD Request # 2 | Requesting Intraday data. Start Date-Time: 2015-08-03 09:32:00. Record interval: 0. Symbol: ESU5 | 2015-08-04 19:19:59 HD Request # 2 | Decompressing data. | 2015-08-04 19:19:59 HD Request # 2 | Receiving Intraday data for ESU5 starting at 2015-08-03 09:32:00 | 2015-08-04 19:19:59 HD Request # 2 | Timestamp of first Intraday data file record written: 2015-08-03 09:32:00 | 2015-08-04 19:19:59 Socket (4) | Shutdown and closed. | 2015-08-04 19:20:04 The network socket for historical data has been closed. | 2015-08-04 19:20:04 HD Request # 2 | Received 470326 records from 2015-08-03 09:32:00 to 2015-08-04 19:19:32 (33.8 hours) and wrote 470325 records for ESU5 | 2015-08-04 19:20:04 HD Request # 2 | Intraday download COMPLETE for ESU5. Completion time: 6s. Unique request ID: 1 | 2015-08-04 19:20:04 Removed historical data download ID 1 | 2015-08-04 19:20:04 Real-time Intraday chart data file updates started for ESU5 | 2015-08-04 19:20:04 |