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Date/Time: Sun, 22 Dec 2024 10:55:17 +0000



Post From: Connecting problem

[2015-08-04 03:19:11]
Sierra Chart Engineering - Posts: 104368
The server is from Trading Technologies not from Sierra Chart.

What they mean is that possibly the TT server or network is not allowing ping or Trace route to function on the server or internal network.

AMP should put you in contact with TT about this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing