Login Page - Create Account

Support Board


Date/Time: Sun, 22 Dec 2024 09:55:26 +0000



Post From: Charts not downloading ,Working

[2015-08-03 17:17:07]
Sierra Chart Engineering - Posts: 104368
Contact OEC and make sure your account is "entitled" for cash Forex data and for the CME Exchange.

Also after opening a chart for ESU5, post a copy of the Message Log by following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#log

First restart Sierra Chart and then open the chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing