Support Board
Date/Time: Sun, 22 Dec 2024 05:50:15 +0000
Post From: GTC orders not working
[2015-07-28 14:04:36] |
User96653 - Posts: 4 |
Well, at first I thought that couldn't be right because I have only one Trade Window. But I think it is right in the end. The problem seems to be that I was entering orders with the Trade DOM under the impression that the Trade Window I had open for the chart was setting the parameters for the DOM order -- which it did without any problem, until I tried to get GTC orders. I finally realized that the GTC orders worked if I used the Trade Window to place the orders but not if I used the Trade DOM. Opening the Trade DOM and using the Trade Window that opens with the DOM solves the problem of getting GTC orders placed using the DOM, from which I infer that the Trade Window for the DOM is not the same as a Trade Window for the Chart. As far as I can tell, this is not explicitly stated in the documentation; so (assuming I'm correct about it) you might want to state it clearly for somewhat slow learners like me. |