Support Board
Date/Time: Sun, 22 Dec 2024 04:57:02 +0000
Post From: Not connecting to Rithmic
| [2015-07-22 06:06:59] |
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The first instruction I see for solving this problem is in the Message Log: "Press the 'Send For Analysis' button on this window." Apparently that doesn't work so it would be helpful if it were removed from the Message Log. That command button definitely works and we tested it now. It worked exactly as it is supposed to work by submitting the log to the Sierra Chart server and an automated response being provided in the web browser.This is the relevant error message from the log: Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-07-22 00:34:46 Refer to step 17 here: http://www.sierrachart.com/index.php?page=doc/Rithmic.php#SetupInstructions Please understand that Sierra Chart support cannot solve this problem. You will need to rely on your broker for a solution. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-07-22 06:08:06
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