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Date/Time: Mon, 28 Oct 2024 11:20:21 +0000



Post From: Line charts with tick data not working for SMI futures

[2015-07-21 09:02:07]
Sierra Chart Engineering - Posts: 104368
We have set up a basic configuration like you have and the chart displays properly for us:

http://www.sierrachart.com/image.php?l=1437469201686.png


The fastest resolution to this problem is going to be close that chart for good and open up a new one for that symbol rather than us trying to figure out what is not right with the settings of the chart which is very hard for us to do unless we get the Chartbook and data file. Although you might want to reset the scales in that chart with Chart >> Reset Scales.

For the new chart, initially set the chart bars to 1 minute per bar. If there is any problem with the data in the chart, then re-download the data with Edit >> Delete All Data and Download.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-07-21 09:05:01