Support Board
Date/Time: Sun, 22 Dec 2024 05:12:57 +0000
Post From: Error jumping to date
| [2015-07-21 08:07:49] |
| |
|
1. There is a problem with the Global Symbol Settings. Perform a Full Reset of the symbol settings following the instructions here: http://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#FullResetSymbolSettingsSteps 2. After this is done, for each of those charts go into Chart >> Chart Settings and make sure the Symbol is set to the correct CTS symbol. Press the Find button and verify it is set correctly. The Trade and Current Quote Symbol needs to be blank. This problem is the result of CQG Symbol Settings several months ago for a short period of time like a few hours or a day, having been provided to CTS T4 users when Sierra Chart was started. Although we are not exactly certain as to the exact details of the problem and why it is causing the particular issue, without careful examination. However, if you follow the above instructions, it will correct the problem for sure. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-07-21 08:11:00
|