Support Board
Date/Time: Sun, 22 Dec 2024 05:00:16 +0000
Post From: Global data feed log-in problem
| [2015-07-15 18:05:39] |
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These are the relevant messages: GDF FIX Data: Sending the Logon message. | 2015-07-15 23:08:19 GDF FIX Data socket (5) | Closed. No error. | 2015-07-15 23:08:20 So what is happening is that when Sierra Chart is sending the Logon message to the Global Data Feeds FIX server, that server is then closing the connection. So you need to contact Global Data Feeds and give them your Sender Comp ID and ask them why the server is closing the connection like this. You can refer them to this posting here. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |