Login Page - Create Account

Support Board


Date/Time: Sun, 22 Dec 2024 05:42:22 +0000



Post From: Global data feed log-in problem

[2015-07-15 10:26:31]
Sierra Chart Engineering - Posts: 104368
In response to post #3, those IP addresses and port numbers are not valid for the Global Data Feeds FIX connection.

We need to see the Message Log again which shows the current connection problem you are having.

Provide a copy of the Message Log, by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-07-15 10:27:50