Support Board
Date/Time: Sun, 22 Dec 2024 04:52:58 +0000
Post From: My charts aren't updating..only 1 15min candle and it's 10:00AM EST
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It could not have been anything we had done because Sierra Chart has no involvement with the real-time TD Ameritrade data feed. The Support Board is the best real-time communication. And if there was an issue with the Sierra Chart data feed itself, we would have been on top of it very quickly. Within a matter of minutes. A problem like what you are describing is not within our control and it would not necessarily help to deliver a faster response because we cannot directly solve the problem but only analyze it and give the best information we can about it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-07-14 05:00:52
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