Login Page - Create Account

Support Board


Date/Time: Wed, 05 Feb 2025 07:46:14 +0000



Post From: Add custom study

[2015-07-07 20:43:07]
Sierra Chart Engineering - Posts: 104368
We can tell more precisely where the problem is.


Install the latest prerelease. If you already have the prerelease version, download and install it again because we made a revision to it.

Beside the Analysis >> Studies >> Add Custom Study button there is a checkbox "Debug Log". Enable this.

Press the Add Custom Study button.

The necessary logging will be saved to a file in the Logs subfolder of the Sierra Chart folder with a filename format similar to this:
Message Log 2015-07-04 104051.log

Attach this file here and we will see what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing