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Date/Time: Sun, 22 Dec 2024 10:36:45 +0000



Post From: Trade Activity Log Loses Trades

[2015-07-01 00:51:03]
Sierra Chart Engineering - Posts: 104368
The original file could not be corrupt because we took it from this Support Board, and we use it ourselves and it did work properly. It did retain the new session order activity after restarting Sierra Chart.

Since we cannot duplicate the problem we do not know what the cause was on your system. A problem like this does concern us, but at the same time we do not have any other report of it currently so we suspect for unknown reasons there was a problem writing the data to the original file which is specific to your system. We do not know why. Although this seems very unlikely to us, this is really the only best answer at this point.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-07-01 01:26:54