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Date/Time: Mon, 16 Sep 2024 19:10:19 +0000



Post From: US$ additional fee

[2015-06-17 23:05:17]
Sierra Chart Engineering - Posts: 104368
It is the payment processor 2 Checkout, based in Ohio , which uses an Asian account. Sierra Chart is not in Asia.

When you have paid for Sierra Chart previously, did you not notice a 3% fee?

It is hard to avoid the cross-border fee, because we do not have a US-based account. We have looked at ways around this, but so far we have found no solution. One processor we use Gate 2 Shop has long promised establishing a US account but as of yet has not yet done that. And we avoid them for USD payments because we have seen too many card issuer refusals when using them.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-06-17 23:09:36