Support Board
Date/Time: Sun, 22 Dec 2024 16:32:23 +0000
Post From: My CQG connection.isn't working what should I do next?
| [2015-06-17 21:01:02] |
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This is the problem: CQG FIX Trading FIX: Received a Logout message. Text = Logon failed: Trader is not enabled to use FixService client application. Please contact your FCM. | Contact your broker and let them know you are getting this message. They need to enable the FIX service for your CQG account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |