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Date/Time: Mon, 16 Sep 2024 19:22:30 +0000



Post From: My CQG connection.isn't working what should I do next?

[2015-06-17 21:01:02]
Sierra Chart Engineering - Posts: 104368
This is the problem:

CQG FIX Trading FIX: Received a Logout message. Text = Logon failed: Trader is not enabled to use FixService client application. Please contact your FCM. |

Contact your broker and let them know you are getting this message. They need to enable the FIX service for your CQG account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing