Home >> Support Board

Support Board

Date/Time: Fri, 18 Oct 2024 05:18:24 +0000

How to Post a Message for Support

Post From: chart

[2015-06-15 18:48:44] Link To Thread - Link To Post [Go To First Post]
User67633 - Posts: 14
Ok,not a problem.Here you can find the copy of logbook after restart. Software version: 1261 \| 2015-06-15 20:44:59 Uses Old Spreadsheets \| 2015-06-15 20:44:59 Usage end date: 2015-07-04 \| 2015-06-15 20:44:59 Enabled for: Advanced Features. \| 2015-06-15 20:44:59 Enabled for: Advanced Features 2. \| 2015-06-15 20:44:59 Enabled for: Sierra Chart Historical Data Service. \| 2015-06-15 20:44:59 Enabled for: Sierra Chart Real-Time Exchange Data Feed. \| 2015-06-15 20:44:59 Enabled for: CME, CBOT, NYMEX, COMEX exchanges for trading accounts. \| 2015-06-15 20:44:59 Received 1 data feed usernames. \| 2015-06-15 20:44:59 Allow Support for Sierra Chart Data Feeds is enabled. \| 2015-06-15 20:44:59 Active service: Open E Cry FIX \| 2015-06-15 20:44:59 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) \| 2015-06-15 20:44:59 2015-06-15 20:44:59 Local computer clock time \| 2015-06-15 20:44:59 2015-06-15 18:44:59 GMT time \| 2015-06-15 20:44:59 2015-06-15 20:44:59 Time zone adjusted time \| 2015-06-15 20:44:59 Time difference to server time: 7 seconds. \| 2015-06-15 20:44:59 Program path: C:\SierraChart\ \| 2015-06-15 20:44:59 Data Files path: C:\SierraChart\Data\ \| 2015-06-15 20:44:59 OS Version Number: 6.2 \| 2015-06-15 20:44:59 Locale Information: C \| 2015-06-15 20:44:59 Checking for new symbol settings for oec \| 2015-06-15 20:44:59 HTTP connection to www.sierrachart.com:80 (0) \| Resolved address sierrachart.com to IP 5.9.8.236 \| 2015-06-15 20:44:59 HTTP connection to www.sierrachart.com:80 (1) \| Connected. \| 2015-06-15 20:44:59 Symbol settings are up-to-date for oec \| 2015-06-15 20:44:59 Open E Cry FIX \| Connecting to trading server prod.openecry.com:9400. \| 2015-06-15 20:45:04 OEC FIX Trading socket (0) \| Resolved address prod.openecry.com to IP 64.94.37.206 \| 2015-06-15 20:45:04 OEC FIX Trading socket (2) \| Connected. \| 2015-06-15 20:45:04 OEC FIX Trading socket (2) \| Starting SSL connection. \| 2015-06-15 20:45:04 HTTP connection to www.sierrachart.com:80 (1) \| Closed. No error. \| 2015-06-15 20:45:05 HTTP connection to www.sierrachart.com:80 (1) \| Shutdown and closed. \| 2015-06-15 20:45:05 OEC FIX Trading socket (2) \| SSL connection established. \| 2015-06-15 20:45:06 OEC FIX Trading: Sending the Logon message. \| 2015-06-15 20:45:06 OEC FIX Trading \| Connected to trading server. \| 2015-06-15 20:45:06 Open E Cry FIX \| Connecting to market data server prod.openecry.com:9301. \| 2015-06-15 20:45:06 OEC FAST Data socket (0) \| Resolved address prod.openecry.com to IP 64.94.37.206 \| 2015-06-15 20:45:06 OEC FAST Data socket (3) \| Connected. \| 2015-06-15 20:45:07 OEC FAST Data: Sending the Hello message. \| 2015-06-15 20:45:07 OEC FAST Data: Sending the Logon message. \| 2015-06-15 20:45:07 Open E Cry FIX \| Connected to the market data server. \| 2015-06-15 20:45:07 Open E Cry FIX \| Connected. \| 2015-06-15 20:45:07 Open E Cry FIX: Received Trade Positions request acknowledgment message. Request Result: 2. Request Status: 1 \| 2015-06-15 20:45:21 Mapping ESU5 to ESU15. Service code: cme \| 2015-06-15 20:46:07 SC Exchange Data \| Starting real-time market data updates for: ESU15. ID: 1 \| 2015-06-15 20:46:07 Using username 0 \| 2015-06-15 20:46:07 SC Exchange Data \| Connecting to the server scdf2.sierracharts.com. Port 443 \| 2015-06-15 20:46:07 Intraday data recording state for symbol ESU5 is set to download pending. \| 2015-06-15 20:46:07 Socket (0) \| Resolved address ds7.sierracharts.com to IP 8.18.161.133 \| 2015-06-15 20:46:07 HD Request # 2 \| Downloading Intraday chart data for ESU5 to the file ESU5.scid. Service: cme \| 2015-06-15 20:46:08 HD Request # 2 \| Download start Date-Time: 2015-06-15 20:44:52.0 \| 2015-06-15 20:46:08 HD Request # 2 \| Using server: scdf2.sierracharts.com port 10149 \| 2015-06-15 20:46:08 Socket (0) \| Resolved address ds7.sierracharts.com to IP 8.18.161.133 \| 2015-06-15 20:46:08 Socket (4) \| Connected. \| 2015-06-15 20:46:08 SC Exchange Data \| Connected to server. \| 2015-06-15 20:46:08 SC Exchange Data \| Sending logon request message. \| 2015-06-15 20:46:08 HD Request # 3 \| Downloading Historical Daily chart data for ESU5. Starting date: 2015-06-12. Service: oec \| 2015-06-15 20:46:08 HD Request # 3 \| Using user Barchart Historical data account. \| 2015-06-15 20:46:08 HD Request # 3 \| Requesting historical Daily data for ESU15 starting at 2015-06-11 \| 2015-06-15 20:46:08 Socket (5) \| Connected. \| 2015-06-15 20:46:08 HD Request # 2 \| Sending historical data logon request message. \| 2015-06-15 20:46:08 SC Exchange Data \| Server Name: SC Real-Time Server. \| 2015-06-15 20:46:08 SC Exchange Data \| Server protocol version: 6. Client protocol version: 6. There is a protocol match. \| 2015-06-15 20:46:08 SC Exchange Data \| Successfully connected. \| 2015-06-15 20:46:08 SC Exchange Data \| Restarting real-time data updates for symbol: ESU5 -> ESU15 \| 2015-06-15 20:46:08 Requesting market depth updates for: ESU5 if supported. \| 2015-06-15 20:46:08 HD Request # 2 \| Requesting Intraday data. Start Date-Time: 2015-06-15 20:44:52. Record interval: 0. Symbol: ESU15 \| 2015-06-15 20:46:08 HD Request # 3 \| Receiving historical Daily data for ESU5 starting at 2015-06-11 \| 2015-06-15 20:46:08 Writing historical Daily data for ESU5 to the file ESU5.dly \| 2015-06-15 20:46:08 HD Request # 3 \| Received 3 records from 2015-06-11 00:00:00 to 2015-06-15 00:00:00 (5.0 days) and wrote 2 records for ESU5 \| 2015-06-15 20:46:08 HD Request # 2 \| Decompressing data. \| 2015-06-15 20:46:08 HD Request # 2 \| Receiving Intraday data for ESU5 starting at 2015-06-15 20:44:52 \| 2015-06-15 20:46:08 HD Request # 2 \| Timestamp of first Intraday data file record written: 2015-06-15 20:44:57 \| 2015-06-15 20:46:08 Socket (5) \| Shutdown and closed. \| 2015-06-15 20:46:08 The network socket for historical data has been closed. \| 2015-06-15 20:46:08 HD Request # 3 \| Daily download COMPLETE for ESU5. Completion time: 0s. Unique request ID: 2 \| 2015-06-15 20:46:08 Removed historical data download ID 2 \| 2015-06-15 20:46:08 SC Exchange Data \| Market Depth data has been rejected for symbol: ESU5. Not authorized for market depth. \| 2015-06-15 20:46:08 HD Request # 2 \| Received 399 records from 2015-06-15 20:44:52 to 2015-06-15 20:46:14 (82.0 seconds) and wrote 398 records for ESU5 \| 2015-06-15 20:46:08 HD Request # 2 \| Intraday download COMPLETE for ESU5. Completion time: 0s. Unique request ID: 1 \| 2015-06-15 20:46:09 Removed historical data download ID 1 \| 2015-06-15 20:46:09 Real-time Intraday chart data file updates started for ESU5 \| 2015-06-15 20:46:09