Support Board
Date/Time: Sun, 22 Dec 2024 21:02:46 +0000
Post From: cant login to datafeed/broker
| [2015-06-11 18:42:32] |
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OK we did not realize you are using the Sierra Chart Exchange Data Feed. Therefore remove the Username and Password for market data from Global Settings >>Data/Trade Service Settings. This is the reason for the disconnection: CQG FIX Trading | Market data logon unsuccessful. Server message: Logon failed: Trader is not enabled to use SierraChart client application. Please contact your FCM. | 2015-06-11 14:29:11 *
However, in the first post that you posted, there is no connection problem. So we are not aware of what the issue is. The connection was perfectly fine and then you manually disconnected three seconds after connecting. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-06-11 18:43:24
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