Support Board
Date/Time: Fri, 27 Dec 2024 10:54:28 +0000
Post From: Help..not getting any data on charts today
| [2015-06-03 17:50:27] |
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You have used the proper contact method. We try to respond to questions as soon as possible, but when there are problems with external services that we have no control over and we do not know exactly what the problem is, it is not possible for us to provide an immediate answer because we have to carefully review this and get an understanding of the problem and ask follow-up questions. We see you are using TD Ameritrade so it is best to contact them first. For help with missing data refer to: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |