Support Board
Date/Time: Tue, 14 Jan 2025 13:56:34 +0000
Post From: Disconnecting and connecting
[2015-06-01 15:46:09] |
Sierra Chart Engineering - Posts: 104368 |
These are the relevant messages: Network socket for websocket has been closed by remote side. | 2015-06-01 08:54:25
Websocket | Received opcode Close. Received status code: 1000 | 2015-06-01 09:18:38 This indicates a problem with your Internet connection according to CQG. Select Global Settings >> Data/Trade Service Settings. Set Allow Server to Drop Data to True. Press OK. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |