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Date/Time: Mon, 23 Dec 2024 00:56:46 +0000



Post From: connect to CQG

[2015-05-19 21:57:53]
Sierra Chart Engineering - Posts: 104368
These are the relevant messages from the CQG server:

CQG WebAPI | Logon unsuccessful. Server message: The password is incorrect. | 2015-05-20 00:19:44 *
CQG WebAPI | Logon unsuccessful. Server message: Too many logon attempts. Please contact your FCM. | 2015-05-20 00:19:56 *

Make sure the Connection Details >>Password is set correctly in Global Settings >> Data/Trade Service Settings.

And contact your broker and tell them your account needs to be unlocked so you can try to login again. Refer your broker to the messages above.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing