Support Board
Date/Time: Mon, 23 Dec 2024 00:31:40 +0000
Post From: Not connected
| [2015-05-17 23:36:23] |
| Kinobe - Posts: 86 |
|
Hi I recently registred for the trial period but I can not get connected. here is my log: Software version: 1254 | 2015-05-17 23:24:34 Uses Old Spreadsheets | 2015-05-17 23:24:34 Usage time has ended. Sierra Chart is in Free mode. Features are restricted. | 2015-05-17 23:24:34 To purchase usage time, select 'Help >> Add Usage Credit' on the menu. | 2015-05-17 23:24:34 * Allow Support for Sierra Chart Data Feeds is enabled. | 2015-05-17 23:24:34 Active service: Interactive Brokers | 2015-05-17 23:24:34 Time Zone: +00:00:00 (UTC+00) | 2015-05-17 23:24:34 2015-05-17 19:24:34 Local computer clock time | 2015-05-17 23:24:34 2015-05-17 23:24:34 GMT time | 2015-05-17 23:24:34 2015-05-17 23:24:34 Time zone adjusted time | 2015-05-17 23:24:34 Time difference to server time: 0 seconds. | 2015-05-17 23:24:34 Program path: C:\SierraChart\ | 2015-05-17 23:24:34 Data Files path: C:\SierraChart\Data\ | 2015-05-17 23:24:34 OS Version Number: 6.1 | 2015-05-17 23:24:34 Locale Information: C | 2015-05-17 23:24:34 Checking for new symbol settings for ib | 2015-05-17 23:24:34 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-05-17 23:24:34 HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-05-17 23:24:35 Symbol settings are up-to-date for ib | 2015-05-17 23:24:36 Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2015-05-17 23:24:39 * HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-05-17 23:24:41 HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-05-17 23:24:41 Current selected Data/Trading service: SC Historical Data | 2015-05-17 23:24:59 Checking for new symbol settings for ddf | 2015-05-17 23:24:59 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-05-17 23:24:59 HTTP connection to www.sierrachart.com:80 (2) | Connected. | 2015-05-17 23:25:00 Requesting symbol settings for ddf. Overwrite = on. | 2015-05-17 23:25:01 Symbol settings received. | 2015-05-17 23:25:17 Processed received symbol settings | 2015-05-17 23:25:18 HTTP connection to www.sierrachart.com:80 (2) | Closed. No error. | 2015-05-17 23:25:21 HTTP connection to www.sierrachart.com:80 (2) | Shutdown and closed. | 2015-05-17 23:25:21 |