Support Board
Date/Time: Sun, 22 Dec 2024 23:16:30 +0000
Post From: Sierra Data Feed ISsues - not loading ZB
| [2015-05-13 14:01:19] |
| rhovega - Posts: 279 |
|
The Sierra Data Feed is not loading ZB between yesterday at 16:55 and today at 9:25. Last night it simply stopped updating at 16:55. This morning I manually deleted all ZB intraday data files, closed all ZB charts, opened a new intraday ZB chart, and noticed the gap. Deleting and redownloading data does not make a difference. All other instruments work fine. Chart shows the [M]. Below is the log for opening new chart and downlading from scratch, and redownloading: Currently no data in file to display. Will start historical data download and real-time updates. File: R:\Sierra\Sierra Data1\ZB-201506-ECBOT.scid | 2015-05-13 09:29:07 Mapping ZB-201506-ECBOT to ZBM15. Service code: cbot | 2015-05-13 09:29:07 SC Exchange Data | Starting real-time market data updates for: ZBM15. ID: 12 | 2015-05-13 09:29:07 Intraday data recording state for symbol ZB-201506-ECBOT is set to pending. | 2015-05-13 09:29:07 HD Request # 15 | Downloading Intraday chart data for ZB-201506-ECBOT to the file ZB-201506-ECBOT.scid. Service: cbot | 2015-05-13 09:29:07 Compressing file: R:\Sierra\Sierra Data1\ZB-201506-ECBOT.scid. This may take a while. | 2015-05-13 09:29:07 HD Request # 15 | Download start Date-Time: 2014-11-08 08:29:07.0 | 2015-05-13 09:29:07 HD Request # 15 | Using server: scdf1.sierracharts.com port 10149 | 2015-05-13 09:29:07 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2015-05-13 09:29:07 Socket (3144) | Connected. | 2015-05-13 09:29:07 HD Request # 15 | Sending historical data logon request message. | 2015-05-13 09:29:07 HD Request # 15 | Requesting Intraday data. Start Date-Time: 2014-11-08 08:29:07. Record interval: 0. Symbol: ZBM15 | 2015-05-13 09:29:07 HD Request # 15 | Decompressing data. | 2015-05-13 09:29:07 HD Request # 15 | Receiving Intraday data for ZB-201506-ECBOT starting at 2014-11-10 05:21:49 | 2015-05-13 09:29:07 HD Request # 15 | Timestamp of first Intraday data file record written: 2014-11-10 05:21:49 | 2015-05-13 09:29:07 Socket (3144) | Shutdown and closed. | 2015-05-13 09:29:15 The network socket for historical data has been closed. | 2015-05-13 09:29:15 HD Request # 15 | Received 4489177 records from 2014-11-10 05:21:49 to 2015-05-13 09:29:35 (184.1 days) and wrote 4489177 records for ZB-201506-ECBOT | 2015-05-13 09:29:15 HD Request # 15 | Intraday download COMPLETE for ZB-201506-ECBOT. Completion time: 8s. Unique request ID: 17 | 2015-05-13 09:29:15 Removed historical data download ID 17 | 2015-05-13 09:29:15 Real-time Intraday chart data file updates started for ZB-201506-ECBOT | 2015-05-13 09:29:15 Message from IB: HMDS data farm connection is inactive but should be available upon demand.hthmds. IB Error Code: 2107. Request ID: -1. | 2015-05-13 09:33:09 Intraday data recording state for symbol ZB-201506-ECBOT is set to pending. | 2015-05-13 09:55:32 Reloading all charts with filename: ZB-201506-ECBOT.scid | 2015-05-13 09:55:32 HD Request # 16 | Downloading Intraday chart data for ZB-201506-ECBOT to the file ZB-201506-ECBOT.scid. Service: cbot | 2015-05-13 09:55:32 HD Request # 16 | Download start Date-Time: 2014-11-08 08:55:32.0 | 2015-05-13 09:55:32 HD Request # 16 | Using server: scdf2.sierracharts.com port 10149 | 2015-05-13 09:55:32 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2015-05-13 09:55:32 Currently no data in file to display. Will start historical data download and real-time updates. File: R:\Sierra\Sierra Data1\ZB-201506-ECBOT.scid | 2015-05-13 09:55:32 Socket (2416) | Connected. | 2015-05-13 09:55:32 HD Request # 16 | Sending historical data logon request message. | 2015-05-13 09:55:32 HD Request # 16 | Requesting Intraday data. Start Date-Time: 2014-11-08 08:55:32. Record interval: 0. Symbol: ZBM15 | 2015-05-13 09:55:32 HD Request # 16 | Decompressing data. | 2015-05-13 09:55:32 HD Request # 16 | Receiving Intraday data for ZB-201506-ECBOT starting at 2014-11-10 05:21:49 | 2015-05-13 09:55:32 HD Request # 16 | Timestamp of first Intraday data file record written: 2014-11-10 05:21:49 | 2015-05-13 09:55:32 Socket (2416) | Shutdown and closed. | 2015-05-13 09:55:38 The network socket for historical data has been closed. | 2015-05-13 09:55:38 HD Request # 16 | Received 4496502 records from 2014-11-10 05:21:49 to 2015-05-13 09:56:06 (184.1 days) and wrote 4496502 records for ZB-201506-ECBOT | 2015-05-13 09:55:38 HD Request # 16 | Intraday download COMPLETE for ZB-201506-ECBOT. Completion time: 6s. Unique request ID: 18 | 2015-05-13 09:55:38 Removed historical data download ID 18 | 2015-05-13 09:55:38 Real-time Intraday chart data file updates started for ZB-201506-ECBOT | 2015-05-13 09:55:38 Please help |