Support Board
Date/Time: Sun, 22 Dec 2024 21:40:32 +0000
Post From: Dow Jones
| [2015-05-06 03:58:36] |
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Ultimately this is a problem that Barchart has to resolve. At this point, we request that you give us your Barchart username and password. Provide them through an Account Support Ticket: https://www.sierrachart.com/usercp.php?page=SupportTickets Otherwise, it is hard for us to definitively determine the source of the problem. Once we confirm the problem we will contact Barchart about it. It really is best to use the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed If there any problems we are able to resolve them on our side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |