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Date/Time: Sun, 22 Dec 2024 21:30:57 +0000



Post From: Connection

[2015-05-05 18:15:56]
Sierra Chart Engineering - Posts: 104368
When you have a problem with one of the connections we need to see the Message Log.

Only provide it from one of the copies of Sierra Chart. And not multiple copies.

Provide a copy of the Message Log, by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing