Support Board
Date/Time: Sun, 22 Dec 2024 18:48:49 +0000
Post From: Connection issues with Barchart data feed
| [2015-05-05 09:05:06] |
| |
|
Go to Global Settings >> Data/Trade Service Settings and make sure the Password is set correctly. If it is and you continue to have trouble connecting, let Barchart know you are getting this message from their system: "Negative info message: - Login Failed " We are not sure why that is happening. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |