Support Board
Date/Time: Sun, 22 Dec 2024 18:29:07 +0000
Post From: Not able to Login to Support Board with Account Name when logged out.
| [2015-05-02 01:37:20] |
| Oclark - Posts: 4 |
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I can log into the support board from Sierra Charts>> Help Account Control Panel>>then Support. However: When I am logged out, and then try to log into the Account Support Board with my Account name, I get a message that it is invalid. My Account name isn't recognized. Also I have a new Custom file, that doesn't seem to recognize my Account name (thus the indicators will not work). I have verified my Account name so I know I am using the correct one based on a confirmation email sent to you. But the Account name isn't being recognized? What's the issue? |