Support Board
Date/Time: Sun, 22 Dec 2024 20:03:26 +0000
Post From: BATS Stock Exchange Supported
| [2015-05-01 20:16:56] |
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We had a user today enable the BATS exchange and we discovered there was a few different configuration problems preventing real-time data from being received and sometimes historical data being received for BATS symbols. To receive the BATS data, it is necessary to use the latest revision of 1251. To get that update with Help >> Download Prerelease. We are not sure why no one else has pointed out any issue because you would not have been able to get the BATS data after enabling that exchange on your account. If there any problems always let us know promptly. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-05-01 20:17:09
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