Support Board
Date/Time: Sun, 22 Dec 2024 17:05:24 +0000
Post From: Connected to IB, downloaded historical data, but no real time data
| [2015-04-20 20:49:34] |
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Contact Interactive Brokers and make sure your account is subscribed to the exchange for SPY. Here is the relevant documentation: https://www.sierrachart.com/index.php?page=doc/IB.php#MarketDataNotSubscribed This is the relevant error message from the log: HD Request # 5 | Message from IB: Requested market data is not subscribed.. IB Error Code: 354. Request ID: 3. | 2015-04-20 15:28:19 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-04-20 21:02:27
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