Support Board
Date/Time: Thu, 31 Oct 2024 12:16:20 +0000
Post From: AT customer cannot connect
| [2015-04-20 07:23:38] |
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You are having the same problem as the other user. This was our response to other user who posted the same problem: CANNOT CONNECT | Post: 57354 Reference: TransAct Trading | Market data feed reported to be lost. | 2015-04-20 02:20:58 TransAct Trading | Market data feed reported to be lost. | 2015-04-20 02:20:58 TransAct Trading | Server Name: Transact Futures/TransactToSierraBridge/1.3.5.0. | 2015-04-20 02:20:58 TransAct Trading | Server protocol version: 4. Client protocol version: 5. There is a protocol mismatch! | 2015-04-20 02:20:58 TransAct Trading | Logon error from server : Communications Error | 2015-04-20 02:20:58 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-04-20 07:24:42
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