Support Board
Date/Time: Sun, 22 Dec 2024 12:20:50 +0000
Post From: New Sierra chart installation, copying all files and chartbooks over, opening the chartbooks cau
| [2015-04-19 14:20:05] |
| User34124 - Posts: 279 |
|
All the correct files as stated in the help file were moved over to the root folder and root/data folder The crash occurs when loading any chartbook which was copied over to the data folder. Here it is: Problem signature: Problem Event Name: APPCRASH Application Name: SierraChart.exe Application Version: 700.0.0.0 Application Timestamp: 55089aa7 Fault Module Name: StackHash_d81b Fault Module Version: 6.1.7601.18247 Fault Module Timestamp: 521ea91c Exception Code: c0000374 Exception Offset: 000c3873 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 2057 Additional Information 1: d81b Additional Information 2: d81b9291687ff8ec2eb187b30ccaf130 Additional Information 3: 92bb Additional Information 4: 92bbbceb57efd95398ddda3c1524b4f5 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt |