Support Board
Date/Time: Thu, 31 Oct 2024 12:14:42 +0000
Post From: Unable to connect to data feed
| [2015-04-15 04:40:42] |
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These are the relevant messages: Open E Cry FIX | Connecting to trading server prod.openecry.com:9400. | 2015-04-14 17:54:12 OEC FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2015-04-14 17:54:12 OEC FIX Trading socket (9) | Error received in OnConnect while connecting. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2015-04-14 17:54:33 Try connecting again with File >> Connect to Data Feed. If that does not work, then a firewall on your side is blocking the connection. In this case refer to help topic 1.2: https://www.sierrachart.com/index.php?page=doc/helpdetails1.html#h1.2 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |