Support Board
Date/Time: Sun, 22 Dec 2024 08:14:27 +0000
Post From: sierra disconnecting
[2015-04-09 16:39:41] |
Sierra Chart Engineering - Posts: 104368 |
We will need to test this but we see you are using Rithmic and the Rithmic test environment is down for the week. Exactly at the time you have this problem provide a copy of the Message Log. Provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |