Support Board
Date/Time: Thu, 02 Jan 2025 15:26:02 +0000
Post From: EUREX Data Suspended, SC Server does not work
| [2015-04-09 07:17:07] |
| User51760 - Posts: 108 |
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Hi Support Team, after Eurex suspended some Eurex instruments at around 7:00 a.m and started to send data at around 8:50 a.m. (SO: NO SC DATAFEED PROBLEM here) the SC servers seem to have difficulties connecting. Also after File > Disconnect and File > Connect To Data Feed. Just as an information some lines from the Message Log, I am located in Europe, Germany. Maybe this helps to track the authorization error... Thanks, Chris SC Exchange Data | Connecting to the server scdf2.sierracharts.com. Port 443 | 2015-04-09 08:59:58 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.xxx.xxx | 2015-04-09 08:59:58 Socket (48) | Connected. | 2015-04-09 08:59:58 SC Exchange Data | Connected to server. | 2015-04-09 08:59:58 SC Exchange Data | Sending logon request message. | 2015-04-09 08:59:58 SC Exchange Data | Server Name: SC Real-Time Server. | 2015-04-09 08:59:58 SC Exchange Data | Server protocol version: 5. Client protocol version: 5. There is a protocol match. | 2015-04-09 08:59:58 SC Exchange Data | Logon error from server : Not authorized. | 2015-04-09 08:59:58 Socket (48) | Shutdown and closed. | 2015-04-09 08:59:58 SC Exchange Data | Disconnected from the server. | 2015-04-09 08:59:58 SC Exchange Data | Data feed disconnected. Will reconnect. | 2015-04-09 08:59:58 Using username 0 | 2015-04-09 09:00:00 SC Exchange Data | Connecting to the server scdf1.sierracharts.com. Port 443 | 2015-04-09 09:00:00 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.xxx.xxx| 2015-04-09 09:00:00 Socket (49) | Connected. | 2015-04-09 09:00:00 SC Exchange Data | Connected to server. | 2015-04-09 09:00:00 SC Exchange Data | Sending logon request message. | 2015-04-09 09:00:00 SC Exchange Data | Server Name: SC Real-Time Server. | 2015-04-09 09:00:20 SC Exchange Data | Server protocol version: 5. Client protocol version: 5. There is a protocol match. | 2015-04-09 09:00:20 SC Exchange Data | Logon error from server : Not authorized. | 2015-04-09 09:00:20 Socket (49) | Shutdown and closed. | 2015-04-09 09:00:20 SC Exchange Data | Disconnected from the server. | 2015-04-09 09:00:20 SC Exchange Data | Data feed disconnected. Will reconnect. | 2015-04-09 09:00:20 Using username 0 | 2015-04-09 09:00:22 SC Exchange Data | Connecting to the server scdf2.sierracharts.com. Port 443 | 2015-04-09 09:00:22 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.xxx.xxx | 2015-04-09 09:00:22 Socket (50) | Connected. | 2015-04-09 09:00:22 SC Exchange Data | Connected to server. | 2015-04-09 09:00:22 SC Exchange Data | Sending logon request message. | 2015-04-09 09:00:22 SC Exchange Data | Server Name: SC Real-Time Server. | 2015-04-09 09:00:26 SC Exchange Data | Server protocol version: 5. Client protocol version: 5. There is a protocol match. | 2015-04-09 09:00:26 SC Exchange Data | Logon error from server : Not authorized. | 2015-04-09 09:00:26 Socket (50) | Shutdown and closed. | 2015-04-09 09:00:26 SC Exchange Data | Disconnected from the server. | 2015-04-09 09:00:26 SC Exchange Data | Data feed disconnected. Will reconnect. | 2015-04-09 09:00:26 Date Time Of Last Edit: 2015-04-09 07:19:40
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