Support Board
Date/Time: Sun, 22 Dec 2024 04:59:16 +0000
Post From: Aditional features and data
| [2015-04-01 07:58:04] |
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We see this problem. This will need to be sorted out in the morning US time. The problem is you activated the Sierra Chart Exchange data feed and the EUREX exchange during US Chicago time at the end of March. In regards to the exchange, there should have been a notice, that you would be charged the exchange fee until the end of March and then again in April. We will verify that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |