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Date/Time: Fri, 18 Oct 2024 06:18:01 +0000



Post From: differences in the data

[2015-04-01 00:09:29]
Sierra Chart Engineering - Posts: 104368
Since you are using Price Changes Per Bar, this requires tick by tick data. You are using Rithmic. Therefore, you need to be on Sierra Chart service package 5 to get historical tick by tick data.

Follow the instructions here for a tick by tick data configuration:
https://www.sierrachart.com/index.php?page=doc/doc_TickbyTickDataConfiguration.php

And change the service package to 5:
https://www.sierrachart.com/usercp.php?page=ChangePackage

You need to restart Sierra Chart after changing the service package. After this is done re-download the data in the chart with Edit >> Delete All Data and Download.



Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing