Support Board
Date/Time: Sun, 22 Dec 2024 05:18:00 +0000
Post From: differences in the data
| [2015-04-01 00:09:29] |
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Since you are using Price Changes Per Bar, this requires tick by tick data. You are using Rithmic. Therefore, you need to be on Sierra Chart service package 5 to get historical tick by tick data. Follow the instructions here for a tick by tick data configuration: https://www.sierrachart.com/index.php?page=doc/doc_TickbyTickDataConfiguration.php And change the service package to 5: https://www.sierrachart.com/usercp.php?page=ChangePackage You need to restart Sierra Chart after changing the service package. After this is done re-download the data in the chart with Edit >> Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |