Support Board
Date/Time: Sun, 22 Dec 2024 05:06:04 +0000
Post From: Is there another way to get support other than here? maybe via phone?
| [2015-03-30 05:57:40] |
| |
|
We are only aware of one outstanding question of yours, which is very extensive, which has not yet been answered. It is because it is quite long and requires special consideration is the reason for the delay. We are still contemplating it. Depending upon what the purpose is for the Telephone and Remote assistance support, it may or may not be available. We are always available to help users for a short time with basic problems like getting connected to an external Data or Trading service. More advanced help that takes a significant amount of time, generally our time is quite limited for those things. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |