Support Board
Date/Time: Thu, 02 Jan 2025 15:25:30 +0000
Post From: Error connecting to rithmic data service
| [2015-03-27 16:48:58] |
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These are the relevant error messages: Rithmic Trading | Server Alert: Market Data Connection Broken | 2015-03-27 08:15:12 Rithmic Trading | Server Alert: Trading System Connection Broken | 2015-03-27 08:15:33 Not sure if it would make a difference but update Sierra Chart to the latest version. Here are the instructions: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate If you still have a problem, our best guess is that this is due to possibly a firewall. It is hard to say because the connection is made through the Rithmic software which we do not develop or control. Refer to help topic 1.2: https://www.sierrachart.com/index.php?page=doc/helpdetails1.html#h1.2 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |