Support Board
Date/Time: Sat, 23 Nov 2024 00:29:59 +0000
Post From: Graphs are gone!
| [2013-06-03 09:43:35] |
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We have not heard of this kind of problem before and we did a test now and did not see it. We will need to get your Chartbook and test it. It has a CHT file extension. The Chartbooks can be viewed by opening File >> Open Chartbook and are located in that folder. Send the chart book to support AT Sierra Chart.com. Before doing this, please update Sierra Chart by selecting Help >> Download Current Version. There is a whole new interface to TransAct. There might be some problem relating to the old TransAct API causing a problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |