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Date/Time: Mon, 30 Dec 2024 03:22:17 +0000



Post From: Username has been locked out by broker because unstable internet connection

[2015-03-23 00:50:34]
Sierra Chart Engineering - Posts: 104368
Can you make sure you do not have a copy of Sierra Chart on the same machine or another computer trying to connect to your CTS T4 account with an incorrect Username. This would be the only explanation for what has happened.

Or maybe you have the CTS T4 trading software connecting with incorrect Username.

Otherwise, this does not make sense for this to occur.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-03-23 01:22:33